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Specialty Development Practitioner Jul 6, 2018
Dearborn, MI 48126  
  Requirements
Position Description:
MPP - The Report/Dashboard Developer, as a member of the delivery team, will be responsible for understanding the global customer requirements on report/dashboard design and development. In this position, the developer will work in a centralized team of data scientists, data engineers, and report developers that will work in collaboration with Ford call center business customers to provide design solutions, and to ultimately develop a new common and consistent set of consolidated reports. In transition from a fragmented and static set globally, the developer will be responsible for building the new set of reports/dashboards that will be used for operation and for greater business insights. . Design and develop reports/dashboards by interpreting the business, user, functional, and non-functional requirements . Ensure the implementation of the functional/nonfunctional requirements to produce the final solutions . Apply company architecture standards appropriately to the solution or service in collaboration with Architects . Interact and effectively communicate with technical peers (business analysts, developers, architects), IT and business management . Work with external vendor experts . Categorize requirements to a reporting tool that best fits the business in terms of function, costs, and architecture . Provide feasible design solutions to customer requirements . Creating visualizations that are appropriate for respective data sets and overall goal of reports/dashboards . Organize and combine data sets in a manner that provide business insights to management level audiences, beyond the day-to-day call center operations reports . Providing a new set of predictive analytics, and solutions to future-state process controlled ad-hoc analysis
Skills Required:
. 5+ years of experience developing in either Qlikview, Tableau, or Power BI reporting tools; data wrangling in Alteryx . Experience in: Hadoop, VBscripting, SQL Server, C++, Excel (VBA) Object Orient . Strong data mining and data modelling skills . Working with data sourced from centralized on premise and external cloud data . Ability to deliver project commitments . Excellent organizational, time-management, documentation, and progress tracking updates skills . Proven development/implementation process success . Delivering solutions to business requirements, with clear traceability and testability between development phases . Experience in ensuring design is in compliance with specifications . Team-oriented and have excellent oral and written communication skills . Strong analytic, problem solving, and troubleshooting skills . Global business acumen . Experience in all phases of the development lifecycle . Applying agile practices to solution delivery . Requirements gathering, design, development, testing, and training users
Skills Preferred:
N/A
Experience Required:
. 5+ years of experience developing in either Qlikview, Tableau, or Power BI reporting tools; data wrangling in Alteryx . Experience in: Hadoop, VBscripting, SQL Server, C++, Excel (VBA) Object Orient . Strong data mining and data modelling skills . Working with data sourced from centralized on premise and external cloud data . Ability to deliver project commitments . Excellent organizational, time-management, documentation, and progress tracking updates skills . Proven development/implementation process success . Delivering solutions to business requirements, with clear traceability and testability between development phases . Experience in ensuring design is in compliance with specifications . Team-oriented and have excellent oral and written communication skills . Strong analytic, problem solving, and troubleshooting skills . Global business acumen . Experience in all phases of the development lifecycle . Applying agile practices to solution delivery . Requirements gathering, design, development, testing, and training users
Experience Preferred:
. Experience with continuous improvement by investigating alternatives and technologies . Knowledge of Ford Customer Service Division (FCSD), Marketing and Sales. . Knowledge of Global CRM, Contact Centers, EEIT, Ford Pass and related technologies (e.g. Case Management, Knowledge Management, Chat, Telephony)
Education Required:
B.S. Information Systems, Computer Science or equivalent work experience in the requested field
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September 22, 2018